Things You Can’t Return on Amazon
The holidays are (mostly) over. The gifts are purchased. Delivered. Opened. (Hopefully) enjoyed. But, if you’re like many people, you’ve included a gift receipt in your box. According to surveys, ease of returns and return policies are almost as important as free shipping when it comes to online shopping.
Here comes Amazon.com
For many people, Amazon is the go-to for online shopping. With Prime memberships, and Sunday delivery, and Pantry in some cities, Amazon has made online shopping easy and convenient. Thankfully, when you need to make a return, it is generally pretty easy there too. Many returns are free as well, but you’ll need to check the specifics of your product to know for sure.
The standard policy for Amazon is similar to many other retailers- generally 30 days (and you don’t even have to keep up with a receipt, because it’s right there online.)
In addition, Amazon is even more generous during the holiday season, with items shipping between November 1st and December 31st, the return deadline is January 31st. So, if you shopped early and you won’t see your family until after Christmas, there is still time for returns if needed! (The caveat here is to remember to check third party retailers; their policies are sometimes different.)
However, there is a limit to the Amazon return policy. The following items cannot be returned:
- Theme Park Tickets
- Prepaid Game Cards
- Prepaid Phone Cards
- Live Insects (Although, we don’t know who ACCIDENTALLY buys a Madagascar hissing cockroach, but hey, if you did- it can’t be returned.)
- Plants & Flowers
- Hazardous Materials
- Customized or Personalized products (unless the vendor made an error)
- Amazon Pantry Items (unless damaged)
- Gift Cards
- Digital Purchases (such as movies, games, and apps)
In addition, certain collector items will have stricter return policies to guarantee authenticity. So, be extra careful with collectibles. This includes coins, art, and sports memorabilia. The certifications and documentations must always be kept with the items.
Electronics and jewelry will have similar policies (barring damage upon receipt). Make sure your products arrive in proper condition. If not, they must be returned within 30 days, or be subject to restocking fees.